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Updated: 03/03/2003

Attachment Viewing Software for the Blackberry Device

AvantGo Document Viewer provides a cross-platform solution that gives mobile users access to corporate documents and e-mail at the point-of-need when key information matters most.

It converts hundreds of file formats (including Microsoft Word, PowerPoint, Excel, and Adobe PDF) into handheld-friendly versions, complete with graphics and tables. Maintains documents under corporate control with end-to-end encryption and user authentication. Eliminates forwarding rules or document specific client software.

Using technology from Stellent, AvantGo Document Viewer provides:
Mobile access to key business documents and e-mail attachments without a laptop
Solution to "push" fully-formatted documents to Blackberry Wireless Handhelds
Customized navigation and readability specific to a worker's mobile device
Broad range of file and device support to leverage existing business assets

Key Features and Benefits:
Real-time access to e-mail attachments and intranet documents
Secure and confidential exchange without e-mail server modification.
Optimized readability and navigation
Over 225 supported file formats
No need for additional client-side or server applications
Supports Palm OS, PocketPC, and BlackBerry Wireless Handhelds.
Scalable technology

AvantGo Document Viewer datasheet in PDF format

Converts Word, Excel, PowerPoint, and PDF file attachments to plain text so they can be read on the Blackberry.

Forward a variety of e-mail attachments from the Blackberry handheld and receive a plain text rendition of the document.
Use the free agent service hosted at itrezzo, or, purchase Enterprise itrezzoAgent for installation behind the corporate firewall.
Extract attachments in a zip file.

$75 per license. Volume discounts available.

To try the Blackberry File Attachment Conversion software FREE from our itrezzo server, simply forward messages with attachments or URLs to agent@itrezzo.com.

The itrezzoAgent Applet and Rich Text Viewer
Load the itrezzoAgent applet and get spreadsheets in a grid and documents in Rich Text.

Features of Blackberry Spreadsheet Attachment Viewer

After the itrezzoAgent applet is loaded, messages with an attachment now have a Thumb Tack icon next to them. After you view one of those messages and choose to View as Rich Text. You will receive a message back from the itrezzoAgent Server that the your Blackberry can display. When you render an attachment, it is returned to your Blackberry as an itrezzoStream which will have a distinctive Magnifying Glass.

After you render and open a spreadsheet attachment, you can use the track wheel to scroll up and down, or right and left (if you press the orange ALT key.) As you scroll around, you may encounter content that has a larger width then can be displayed in the grid cell. The status field at the top of the screen automatically shows a greater amount of detail.

Click the wheel and you will have the following options available:
The Find command will search all cells of the spreadsheet for the text you desire. The contents of the cell will be displayed and the grid display will be refocused to the new location
The Go To Cell command allows you to specify a location to display in a row/column format (i.e. F12)
The Cell Info command allows you to display a larger number of characters and the grid location in row/column format.
The Save Document command allows you to save a rendered copy of the spreadsheet on the BlackBerry. The sheet will be available in the itrezzoAgent icon by choosing the Rich Text Manager.

Spreadsheet Attachment Viewer File Types
The following spreadsheet file types and formats can be rendered by the itrezzoAgent Server and sent to the BlackBerry as an itrezzoStream:
Excel 2.1, 3.0, 4.0, 95, 97, 2000
Lotus WK1, WK3, WK4, WKS
CSV, Comma Separated Variable

Features of Rich Text Viewer for the RIM BlackBerry
Get up to the first 32,700 bytes at once. Since the itrezzoStream is very efficient, this usually provides the first 10 to 15 pages of a typical document.

Use the Go To Page command to specify a page to be displayed.

The Save Document command allows you to save a rendered copy of the document on the BlackBerry. The document will be available in the itrezzoAgent icon by opening the Rich Text Manager.

Use the Table of Contents command to see a summary of the document (if available). Each item in the Table of Contents is is a Hyperlink to the referenced part of the document. You can then use the Jump command to get to that portion of the document.

The Find command will search the open document for the text you desire. If the text is found, the document will be refocused to the page where the desired text is located.

Other keyboard navigation commands are also available to quickly move around the document:
Hit "N" to scroll to the next page.
Hit "P" to scroll to the previous page.
Hit "B" to get to the bottom of the document.
Hit "T" to get to the top of the document.

Rich Text Attachment Viewer File Types
The following document file types and formats can be rendered by the itrezzoAgent Server and sent to the BlackBerry as an itrezzoStream:
Microsoft Word 2.0, 4.0, 5.0, 5.1, 95, 97, 2000, 2002
Microsoft Works 4.0
WordPerfect 5.0, 5.1 and most legacy versions
Adobe Acrobat 4.0, 5.0
Rich Text
HTML
Plain Text

A Handango Best Seller (RIM products) for the past year and selected by Handango for inclusion in their Blackberry Essentials Suite ($49.95 downloadable price). WordWave Desktop is quickly becoming the standard for increasing the wireless functionality of your RIM Blackberry. With WordWave Desktop running on your PC, you can access your files, read e-mail attachments, forward documents, retrieve unread e-mail, search your files and your contacts, even retrieve content from any web page. As long as you have wireless e-mail, you have WordWave Desktop at your fingertips.

Wordwave is intended for people who need to access important electronic documents while they are on the road. With WordWave running on your computer, all of the documents stored there, or on a Server, can be accessed while you travel, even new documents sent to you as e-mail attachments. You can use your wireless handheld to retrieve and view them, record comments or forward them on to another recipient.

E-Mail Attachments are delivered to your Handheld automatically. Release 2.2 even opens attachments embedded in ZIP files. Also includes a new "List Attachments" command and simplified E-mail setup panel.

With Wordwave, you can easily monitor both your new incoming E-Mail and any Attachments sent with it. Corporate users that already have their E-Mail sent to their Handheld now have the option to have their E-Mail Attachments sent AUTOMATICALLY, as soon as they arrive, no commands necessary! Release 2.2 even opens Attachments embedded in ZIP files!

Features & Benefits:
Access Files on your desktop/server from your Blackberry
Remotely retrieve Lists of available documents/files/E-Mail Attachments
Download Files and view them
View e-mail Attachments
Dispatch Attachments to your Blackberry AUTOMATICALLY for viewing
Open Attachments embedded in ZIP files
Forward a document to any e-mail address
Create text on your Blackberry that can be merged into existing documents
Check your E-Mail Inbox for new messages
Retrieve Unread E-Mail messages
Automatic notification of new E-Mail
New simplified setup and E-Mail configuration screen
Collaborate and Share Information Anytime, Anywhere

Price: $25
Available:
RimRoad
Pocket Download
RimBlast

The ActiveNet Conversion Companion is enterprise server software that incorporates advanced attachment-processing capabilities into a wide variety of handheld wireless e-mail solutions. With this software, handheld users have the ability to view, fax and print received attachments, as well as to perform searches of the enterprise global address book. The software installs within the enterprise firewall and interfaces as a client to Microsoft Exchange, Lotus Domino or any POP3/IMAP4 and SMTP compatible mail server. Compatible wireless e-mail solutions include the BlackBerry from Research In Motion (RIM), eLink Enterprise from Motient and the vClient for the Motorola PageWriter. It is also compatible with other mobile e-mail solutions that support remote attachment forwarding such as WAP-based mail clients, ThinAir Mail, AOL for PDAs and others.

Key Features:

End-User Features:P
· Device Support: Easily view the contents of attachments on your wireless e-mail client (RIM BlackBerry, Motient eLink, Motorola vClient, WAP mail client, ThinAir Mail, AOL for PDAs, and others).

· File Format Support: View over 40 popular document formats including Microsoft Word, Excel, PowerPoint, Adobe PDF, WordPerfect, Fax (TIF, DCX), ZIP and web pages.

· Embedded URLs: View HTML content in text format for any URLs embedded within the body of an e-mail message. Also supports web proxies, including those that require authentication.

· No Attachment Restrictions: Supports attachments of any size as well as an unlimited number of attachments per conversion request. (Limited only by the capabilities and configuration of the enterprise mail server.)

· Faxing and OCR-to-Text Support: Complete fax support, including built-in optical character recognition (OCR) for viewing received faxes in plain text format, and the ability to send new and received messages and attachments as outgoing faxes. ‘Acton-Demand’ commands enable full and partial faxing in original or plain text format for ultimate control and reduced expense. (Faxing not available for monthly subscribers.)

· GAB Lookups: Retrieve contact information from your enterprise global address book (GAB). Perform wildcard searches and receive BlackBerry compatible address book attachments. (GAB lookups not available for monthly subscribers.)

· Printing Support: Complete support for printing e-mail messages and attachments to printers within the enterprise. ‘Act-on-
Demand’ commands enable full and partial printing in original or plain text format to the user’s printer of choice.

· Help Information: Provides on-line help information on demand.

RIM Handheld Applications:
ActiveNet includes custom applications for RIM handhelds that work in conjunction with the built-in RIM applications and the Conversion Companion server to enhance the user experience. The Conversion Helper provides the following graphical, menu-based options:

· One-click conversion: With a single click, forward e-mail messages and attachments to the conversion service.

· GAB and URL lookups: Easily send requests for GAB lookups or URL conversions. Save favorite URLs for frequent use.

· Partial downloads and faxing: Partially download attachments, or send them for faxing. Retrieve fax numbers and recipient names directly from the BlackBerry address book.

The SpreadSheet Viewer displays spreadsheet content, such as Excel documents, in a formatted manner on the handheld device. Use horizontal and vertical scrolling to view cell contents. Popup menu lets you quickly jump between different worksheets in the same file.

Enterprise Management Features:
· Simple Hands-Off Administration: Easily handle from 1 to thousands of users with our powerful and flexible ‘Auto Registration’ licensing model. New users are automatically registered the first time they send in a conversion request, and inactive users are
automatically unregistered.

· Administration Tool: Only one tool for all configuration and administration tasks. View logs, edit configuration files, start/stop services and other common tasks are accessible from one application.

· Usage Reporting: Complete usage logging and report generation capabilities are builtin. Automatically receive daily/weekly/monthly reports detailing who uses the system, how often and what operations are being requested.

· Flexible Licensing Model: Purchase seat licenses as needed. Each license key maintains its own expiration date and seat count. The custom license management tool shows exactly how many seats are available and their expiration dates. Perpetual seat licenses with annual maintenance are also available.

· API Support: Programmable access to the conversion functionality for easy integration with 3rd party applications.

Enterprise Security Features:
· Works in conjunction with the security of the wireless e-mail client/server software. Inhouse hosting of the ActiveNet Conversion Companion enterprise server software ensures end-to-end encryption of enterprise data.

Purchasing information and a free 15 day trial

ActiveNet Conversion Companion datasheet in PDF format

Open e-mail attachments or Web pages on your handheld device as readable text. View Excel spreadsheets and PowerPoint slides with their original format intact.

Use any convenient fax machine to print an e-mail attachment or Web page, complete with graphics and layout.

Enterprise users can install the METAmessage Conversion Server for behind-the-firewall security — get all the METAmessage.com features PLUS Get Contact Info, which lets you access phone numbers, e-mail addresses, and other data from an Exchange global address list (GAL) or Notes address book.

The Read Only service costs $8/month and the Read and Print service costs $12/month.
For Enterprise solutions, click here
Attachments Plus (Enterprise solution)

Sales information:
Eastern US and Canada
(states and provinces east of the Mississippi River including Ontario)
Andrea Izenstark — (831) 471-1360 x136

METAmessage Flash Demo

The most requested feature for BlackBerry users is attachment handling - the ability to view email attachments, and print or fax them. PrinterOn Envoy Servers provide this capability. Envoy handles more than 100 file types, and even allows you to view and print hyperlinks and web pages.

You can subscribe to PrinterOn Wireless for personal use, or obtain a free trial, including up to 10 free faxes. Alternatively, your company can download and install its own Envoy server.

Install our PocketWhere application on your BlackBerry. PocketWhere is tightly integrated with BlackBerry applications to give you easy access to email and attachment view, fax and print features. You can download and install PocketWhere from the PrinterOn website.

PocketWhere for BlackBerry includes:
View, Fax and Print menus integrated directly into the BlackBerry menu system
The ability to select attachments for view, fax or print
A feature to enter a web page address for view, fax or print
Control over print and fax options such as the number of copies and page ranges
The ability to select fax numbers from the BlackBerry Address Book
A printer search capability
A ribbon bar application for managing your most commonly used printers
Preconfiguration for use with PrinterOn's hosted solution. Enterprise and Carrier solutions also available

If you will be using PocketWhere in conjunction with PrinterOn Wireless, you will need a PrinterOn Wireless subscription.

PocketWhere is compatible with any PrinterOn Envoy solution, including the Enterprise Envoy server solution for corporations that host their own BES servers.

PrinterOn Envoy Server - Service Plans
PrinterOn Envoy Server - Service Plan pricing information

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