Wireless Handheld Devices

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Attachment Viewing Software
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Updated: 01/24/2003

RIM Blackberry 5810

Retail Price: $499 with VoiceStream service

Available Carriers:

Click here for reviews of the Blackberry 5810

Research In Motion Limited (RIM) has introduced the first wireless handheld ready to support GSM/GPRS networks in North America. The new Java-based handheld, named the BlackBerry 5810, allows corporate customers to manage their important information and communications from a single integrated device. The BlackBerry 5810 integrates the award-winning features of the secure BlackBerry wireless email solution with the convenience of a built-in phone. This breakthrough in wireless convergence delivers email, phone, SMS, browser, and organizer features in a single, sleek handheld that is "Always On, Always Connected." The BlackBerry 5810 also incorporates Java 2 Micro Edition (J2ME) as its core operating system, providing a secure and open platform for customers, carriers, and developers.

In the United States, both AT&T Wireless and VoiceStream are now accepting orders for the BlackBerry 5810.

In related news, RIM and IBM Global Services will extend their relationship to include RIM's GSM/GPRS products, making IBM the first IT services provider to offer business consulting and systems integration services for BlackBerry 5810 handhelds.

 

End-To-End BlackBerry Solution

RIM Blackberry is comprised of hardware, software and wireless services that are designed to meet the needs of both end users and IT departments. The BlackBerry 5810 incorporates powerful hardware and software features in an easy-to-use handheld. BlackBerry software enables easy configuration and management as well as back-end integration with corporate systems and end-to-end security. Advanced GSM/GPRS networks provide voice services and allow always-on connectivity for accessing data easily and quickly.

Handheld Design
The BlackBerry 5810 offers “Always On, Always Connected” operation with integrated voice and data features. Based on RIM's existing palm-sized form factor, the BlackBerry 5810 is sleek (4.6” x 3.1” x 0.7”) and lightweight (4.7 oz) with an embedded RIM wireless modem and internal high performance antenna allowing users to carry and use the handheld comfortably. It features RIM's popular “thumb-typing” keyboard, navigation trackwheel, large screen, intuitive interface and a headset jack for optional phone services. Both the screen and keyboard are backlit for easy reading and typing day and night.


Macromedia Flash demo
of the Blackberry 5810


Quicktime Movie demo
of the Blackberry 5810

Technical White Paper
Blackberry Enterprise Edition
for Microsoft Exchange


Review of attachment viewing
software for the Blackberry device

Wireless Email
BlackBerry 5810 users will enjoy a secure, wireless extension to their existing enterprise mailbox. BlackBerry's “push architecture” enables email to be automatically delivered. Users can read, compose, forward, reply, file or delete messages at their convenience and synchronize their inbox and folders between their BlackBerry 5810 and PC. A variety of third-party applications even allow the user to view, print and fax email attachments using their handheld.

The following illustration provides an overview of the system architecture. The key pieces of the BlackBerry solution are highlighted in the diagram – the RIM Wireless Handheld, the Blackberry Enterprise Server and the wireless data network. Since BlackBerry supplies the software at both ends of the link, implementing end-to-end encryption is simple. Without the Blackberry Enterprise Server, users must leave their desktop computers running. (A password protected screen saver is recommended for security.)

There is no difference between a message that is sent from the handheld and a message that is sent from Outlook – they both originate from the user’s corporate email address and a copy is placed in the user’s Sent Items folder.

IT departments benefit, because administration and control of mobile email is centralized. Even though message redirection is administered in the IT Department’s back room, a user can continue to configure email redirection through the BlackBerry Desktop Manager. This component manages non-email features to enable a user to load applications on the handheld, backup and restore the handheld contents and synchronize desktop and handheld PIM. The BlackBerry Desktop Manager is also where users configure email redirection features such as filters and handheld security.

With the BlackBerry Enterprise Server, users benefit since they don’t have to
leave their computer running and laptop users are supported.

Integrated Phone
The built-in, high-quality phone supports GSM voice services and other optional features such as call waiting, call answer, conference calling and call forwarding. It includes an earpiece and microphone that easily attaches for convenient, hands-free conversation allowing users to read, type or retrieve information while they talk.

SMS
Short Messaging Service (SMS) enables short text messages to be quickly exchanged between BlackBerry 5810 handhelds and other SMS-enabled devices (including cell phones) without adding email messages to an inbox. The specially designed keyboard on the BlackBerry handheld is ideal for typing SMS messages quickly.

Browser
An increasing variety of optional wireless Internet services are available that allow fast access to select information on the web including news, travel, business and entertainment updates. BlackBerry 5810 users can use the BlackBerry browser to access their carrier’s WAP portal and other WML sites.

Organizer
A full-featured connected organizer is included with calendar, address book, memo pad and task list applications for maximum productivity. With RIM’s unique wireless calendar synchronization† features, the user’s online calendar and handheld calendar can be automatically and wirelessly synchronized without need for a cradle. This means that the user can initiate, accept or decline meeting requests using their BlackBerry handheld and their online calendar will also be updated for the benefit of colleagues and assistants trying to schedule new appointments.

Application Integration
The BlackBerry 5810 features exceptional hardware and software integration making it very easy to use. A single integrated address book and inbox serve all email, voice and SMS applications. And you can even click on an email address, telephone number or URL inside a message to automatically invoke an email message, call the telephone number or connect to the URL.

J2ME
Java 2 Micro Edition (J2ME) is a powerful development platform that is optimized for wireless devices and provides an industry standard programming environment for custom and commercial development. RIM plans to launch its Java Development Environment for developers at JavaOne later this month.

BlackBerry Enterprise Server
BlackBerry remains the industry-leading wireless enterprise solution with thousands of companies that have deployed BlackBerry Enterprise Server behind their cor porate firewall. The BlackBerry Enterprise Server software supports both Microsoft® Exchange and Lotus® Domino™ and provides IT departments with single mailbox integration, centralized administration, end-to-end encryption (Triple DES), performance monitoring, configurable handheld security and certain asset tracking tools. BlackBerry Enterprise Server supports multiple wireless network standards (currently including Mobitex, DataTAC and GSM/GPRS), which means that current BlackBerry Enterprise Server customers in North America will be able to support the BlackBerry 5810 without any change to their back-end infrastructure.

BlackBerry Web Client
In addition to the enterprise email integration option enabled by BlackBerry Enterprise Server, RIM will introduce a new web-based application called BlackBerry Web Client (expected to be available to carriers in Spring 2002). It will support POP3, IMAP and ISP email protocols and allow users to access multiple existing email accounts from a single BlackBerry handheld (including ISP accounts and a default web mail account provided with each handheld). BlackBerry Web Client will appeal to customers that do not currently use Microsoft Exchange or Lotus Domino and also those users that wish to access a personal email account in addition to their enterprise email account. BlackBerry 5810 customers can use the BlackBerry Web Client application to select their ISP accounts, access their web mail account, configure settings, define email filters and set auto signatures. Note: IT departments running BlackBerry Enterprise Server will retain the ability to centrally control and implement policies on handhelds that prevent access to personal ISP accounts.

GSM/GPRS
General Packet Radio Service (GPRS) is a global wireless standard that uses existing GSM (Global System for Mobile telecommunications) radio base stations and converts wireless data into standard Internet packets, enabling interoperability between the Internet and the GSM/GPRS network. GPRS efficiently enables BlackBerry handhelds to be always online without having to pay by the minute.

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